Program Overview

Program Overview

Years in the making, North Country HealthCare and the Colorado Plateau Center for Health Professions launched a new family medicine residency program for northern Arizona in 2020. The need has never been higher, the solution never clearer and the opportunity never better to develop the only Accreditation Council for Graduate Medical Education (ACGME) physician residency program in Arizona with a community health center as the sponsoring institution. Unique not only in its teaching model but also its location, it is one of the only ACGME residency programs north of Phoenix and the only program owned by a regional AHEC center.

About North Country HealthCare

North Country HealthCare is the primary community health center in its region. In 1991, a small group of doctors and nurses, health and human service representatives and consumers worked together to establish the Flagstaff Community Free Clinic. In 1996, the clinic transitioned from a volunteer organization into a state and federally funded community health center. Today, North Country HealthCare serves 12 communities and over 50,000 patients across northern Arizona, providing quality medical care to all.

North Country HealthCare’s mission is to provide accessible, affordable, comprehensive, quality primary healthcare in an atmosphere of respect, dignity, and cultural sensitivity. The health and well-being of patients and community alike are promoted through direct services, training/education, outreach and advocacy.

North Country HealthCare provides a wide range of patient and family-focused health services, including specialized medical care for those who need more extensive care. North Country Healthcare has a very active obstetrics program; our providers deliver more than 50% of newborns in Flagstaff annually. Behavioral medicine is integrated with primary care in the majority of our clinic sites.

The services offered by North Country HealthCare are:

  • Primary Care & Family Medicine
  • Pediatrics
  • OB/GYN
  • Behavioral Health
  • Dental Care
  • Physical Therapy
  • Telemedicine
  • Community Outreach Programs

*Services vary by location

Mission and Goals of the Residency Program

The family medicine residency program seeks to extend the mission of North Country HealthCare in providing accessible, comprehensive, quality affordable care in a primary healthcare setting across northern Arizona. Our goals are to prepare a group of family physicians for autonomous practice in rural and frontier northern Arizona, and to prepare culturally competent physicians for the region. North Country has affiliations with A.T. Still University School of Osteopathic Medicine in Arizona, The University of Arizona College of Medicine – Phoenix, and The University of Arizona College of Medicine – Tucson.

Northern Arizona Service Region

North Country HealthCare’s service region consists of Apache County, Coconino County, Gila County, Mohave County, Navajo County, and the northern part of Yavapai County, occupying some 53,300 square miles across the northern third of Arizona. This land includes the largest ponderosa pine forest in the world, the stunning beauty of the Grand Canyon, the Great Basin Desert in the north and east, and the Mojave Desert in the west. The regional population is over 500,000, with a racial/ethnic breakdown of 54% Non-Hispanic White, 26% American Indian, 12% Hispanic, 6% African-American, and 2% Asian. With a population of 70,000 people, Flagstaff is the area’s largest city.

In the northeast corner of the state, the Navajo Nation occupies 27,000 square miles of the service region, about the size of West Virginia. Other major American Indian reservations in the service region are the Hopi Reservation and the Fort Apache Reservation for the White Mountain Apache Tribe.

For questions or more info:
For questions or more info:

Heather Hiser, MSPAS
Program Coordinator, Family Medicine Residency
928.522.9852
Email Heather

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