Program Overview

Pharmacy Residency
To learn more:

Andrew Kurtz, PharmD, RPh
Program Director, Community-Based Pharmacy Residency Program

928.522.1073
Email Andrew

Program Overview

The PGY1 Community Pharmacy Residency at North Country HealthCare (NCHC) is a 12-month, full-time program that provides an in-depth experience in a broad area of pharmacy practice. The site is a Federally Qualified Health Center (FQHC), which allows the resident the opportunity to work with a variety of patients including rural and underserved populations.  NCHC is also a Patient-Centered Medical Home (PCMH) organization.

The purpose of this residency is to develop pharmacist(s) who can competently provide clinical services in the community and ambulatory care settings. The resident will work in a patient-centered medical home with medical providers, mental health providers, case managers and community health workers to provide a solid continuum of care.

The program also provides background, training, and experience in the following areas: development and/or enhancement of FQHC pharmacy services, quality improvement of the medication-use process and clinical services, creation of a business case for pharmacy services, and defining reimbursement mechanisms for existing disease state management programs. The experience will provide a unique opportunity to participate in projects currently impacting North Country HealthCare and FQHC’s locally, statewide and nationally.

Learning Experiences

Learning experiences include transitions of care, medication therapy management, diabetes management and education, anticoagulation, teaching certification, continuous quality improvement projects, and HIV/HEP C medication management.

The settings for the learning experiences will be in tandem appointments with providers, one-on-one patient appointments (in-person, telemedicine, and telephonically), provider and support staff interactions, and group education classes with patients.

The vast majority of clinical learning will be through managing complex medical patients with multiple disease states. This enables the resident to learn how to provide a comprehensive level of care across a wide variety of conditions. Additionally, the program offers focused and in-depth rotations in diabetes and anticoagulation.

The most common disease states residents will encounter in these experiences include:

  • Diabetes
  • Anticoagulation
  • HTN
  • ASCVD
  • Arrhythmias
  • Asthma/COPD
  • Pain Management
  • Gastrointestinal Disorders

Program Completion Outcomes

Upon completion of the program, the resident should be able to meet and satisfy the following required outcomes:

  1. Provide patient-specific medication management and improve the medication-use process
  2. Provide evidence-based, patient-centered care in a variety of disease states and collaborate with other healthcare professionals to optimize patient care
  3. Exercise leadership and practice management skills
  4. Demonstrate project management skills
  5. Provide medication and practice-related information, education, and/or training to healthcare professionals, patients, students, community and medical staff on drug-related topics
  6. Utilize medical informatics
  7. Complete a Continuous Quality Improvement Project Or Research Project
  8. Become prepared for a successful career in the profession of pharmacy

Pharmacists completing residency at North Country HealthCare will acquire clinical and managerial skills to become a competent practitioner providing care for patients in a community and/or ambulatory setting while demonstrating professionalism and maturity through self-evaluation and skill development.

For questions or more info:

To learn more:

Andrew Kurtz, PharmD, RPh
Program Director, Community-Based Pharmacy Residency Program

928.522.1073
Email Andrew

Watch Video: program overview
Video: Pharmacy Team